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Acceptable Use Policy.

Last updated 15 October 2026

To keep Casmat Sport SL safe and fair for everyone, these rules apply to anyone using the website.

Company details

Casmat Sport SL

Calle Central Carretera Molins Nave 21, 08191 Rubí, Spain

Registro Mercantil B61544607

casmatstore.com

[email protected]

+34 931 77 84 26

1. You may not

  • Place false, fraudulent or bulk orders, or orders using someone else’s personal details without permission.
  • Attempt to change prices, quantities or totals by tampering with requests to our server.
  • Probe, scan or test the security of the site, or try to access order data that is not yours.
  • Use bots, scrapers or automated tools that put unreasonable load on the site.
  • Upload or send malicious code, spam or unlawful content.

2. Reselling

Orders are intended for personal use. We may decline orders that appear to be for commercial resale.

3. Enforcement

We may cancel orders, block access or report activity to the authorities where these rules are broken.

4. Reporting a problem

If you find a security issue or misuse, please tell us through the Contact page.

Questions, answered

Good to know before you go.

Everything about ordering, payment, shipping and returns at Casmat Sport SL. Still curious? Get in touch.

Can I place an order?

Yes. Add items to your bag and go to checkout. Your order is saved with server-checked prices and you get an order number and a printable receipt. Online payment isn’t connected yet, so nothing is charged at checkout — we contact you to confirm shipping, taxes and payment first.

Do I need an account?

No. Casmat Sport SL is guest-only. Your wishlist and bag are saved in your browser, and each order has its own private receipt link.

Which currency will I pay in?

Euros (EUR). You can view prices in USD, GBP or PLN using daily European Central Bank reference rates, but these are for orientation only.

How much is shipping and how long does it take?

Shipping costs and delivery times aren’t fixed yet. They are confirmed with you for each order before payment — we don’t promise delivery dates in advance.

Is my item reserved when I order?

No. Placing an order doesn’t reserve stock. If something is no longer available, we’ll tell you and you won’t pay for it.

Can I cancel or return an order?

Unpaid orders can be cancelled any time by contacting us with your order number. For delivered orders, EU consumers generally have 14 days to withdraw. See the Refund Policy for details.

Are the product photos real?

Some products currently use illustrative activity photos rather than a photo of the exact item. When that’s the case, it says so on the image.

Do you store my card details?

No. We never ask for or store card numbers on this site.

What data do you keep about me?

Only what’s needed for your order: email, name and delivery address, plus the items ordered. See the Privacy Policy for your rights.

Do you use tracking cookies?

No. We only store your wishlist, bag, currency and cookie choice in your browser. See the Cookie Policy.